Singapore : 5 - 8 business days West Malaysia : 4 - 7 business days East Malaysia : 7 - 10 business days Philippines : 5 - 7 business days Indonesia : 8 - 10 business days Vietnam : 6 - 8 business days Taiwan : 5 - 8 business days Item would be dispatched in 1 - 3 processing days after payment confirmed. It will take about 5 - 13 days to process customs clearance twice. Your delivery time can be located at the top right hand of the product page. (eg. Standard Express. Received by XX date – XX date), please take note that delivery time vary with the different shipping options available. # CS Chat Time AM 10 - 12 in KST time # Components are subject to change depending on the circumstances of the manufacturer. # Digital Door Lock Refunds are not applicable for cases caused by the buyer's inexperience in installation. There is no separate English manual provided. As for the installation, the buyer can call to the nearest installer or company. The local fee is cheaper than ours. The device we provided is at the lowest price on global.